Link types, in plain English

1 minutes

This is the part of GS1 that sounds abstract and is not. A normal QR code goes to one place. A GS1 code can hold several destinations at once, each labelled with what it is for, and whoever scans it gets the one they asked for.

How it decides

  • A phone camera asks for nothing in particular, so it goes to the default.
  • An app that asks for a specific type gets that one.
  • Anything else gets the default.

Exactly one link is the default, and it is the one a shopper will see. Everything else is there for apps and partners who know to ask.

The types worth using

Most products

  • Product information
    The main page. This is what a phone opens, and it is almost always the default.
  • Instructions
    How to use it, assemble it or care for it.
  • Where to buy
    Your own shop, or stockists.

Food and drink

  • Allergens
    Allergen declarations, which some apps look for by name.
  • Nutrition
    Nutritional facts.
  • Recipes
    Ideas for using the product.

Compliance and trust

  • Safety
    Warnings and safety information.
  • Recall status
    Whether this batch has been recalled. A retailer's system can check this before it sells.
  • Sustainability
    Sourcing, footprint, recycling.

Links for one batch only

A link can be scoped to a single batch. If a code carrying that batch is scanned, it uses the batch link; if there is no batch link, it falls back to the product's own. That means you never have to register a link per batch, only for the batch that needs saying something different.

Tip. This is how a recall works in practice: add a recall link for the affected batch only, and every other batch carries on as normal.

Your turn

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